Privacy Policy MMC96 –
Malaysia Member Data Protection

MMC96 is a leading online sports betting and casino platform operating in Malaysia at https://mmc96.org. We understand that your trust is our most valuable asset, and we take the responsibility of protecting your personal data very seriously.

This Privacy Policy ("Policy") describes in detail the types of information we collect from you, the purposes of such collection, how we protect it, and the rights you hold regarding your personal data. This Policy applies to all users of the MMC96, including registered members, casual visitors, and anyone who interacts with our services.

We operate in accordance with Personal Data Protection Act 2010 (PDPA) Malaysia and is committed to ensuring your privacy is protected in every aspect of our operations. All mmc96 staff who handle personal data are required to comply with strict data security procedures.

MMC96 collects various types of personal information when you register and use our platform. This data collection is necessary to provide you with a secure, personalised, and high-quality service.

Information you provide directly:

• Full name as shown on your official identification document.
• Active email address for account communication and verification.
• Mobile number registered under your name.
• Date of birth for minimum age verification of 18 years.
• Banking or e-wallet information (account number, bank name) for processing deposits and withdrawals.
• A copy of your identity document (MyKad or passport) for the KYC process.
• Proof of current residential address if required.

Information collected automatically:

• IP address and device information used to access the platform.
• The type and version of your internet browser.
• Your device's operating system.
• History of gaming activity and betting within the platform.
• Location data (country) based on IP address for compliance purposes.
• Session logs and access timestamps for security purposes.
• Cookie data as described in Section 6.

MMC96 uses the personal information collected for the following purposes, which are lawful and necessary for the operation of our platform:

• Account Management: Create, verify, and manage your member account, including the KYC process and age verification.
• Transaction Processing: Process deposits, withdrawals, and all financial transactions securely and accurately.
• Service Provision: Allow you to access all games and features on the mmc96 platform seamlessly.
• Communication: Send important notifications regarding your account, promotions, bonuses, and service updates.
• Security: Detect and prevent fraud, money laundering, and other illegal activities on the platform.
• Legal Compliance: Fulfil applicable legal and regulatory obligations, including reporting to authorities where required.
• Responsible Wagering: Monitor gaming patterns to identify members who may need assistance with gambling habits.
• Service Improvement: Analyse usage patterns to improve the user experience and develop new features.
• Responsible Marketing: Send you relevant offers and promotions, subject to your marketing preferences.

MMC96 does not sell or disclose your personal information to third parties except in the following circumstances, which are necessary and lawful:

• Payment Providers: Required financial information is shared with approved payment processors such as local banks, FPX, DuitNow, and e-wallet providers to process your transactions.
• Game Providers: Minimum technical information required is shared with game software providers to deliver a seamless gaming experience.
• KYC Services: Identity verification data is shared with registered KYC service providers for verification purposes only.
• Authorities: We are obligated to disclose information to Malaysian authorities if required by law or court order.
• Professional Consultants: Lawyers, accountants, or consultants bound by professional confidentiality obligations.

All third parties we work with are required to process your data in accordance with data protection standards equivalent to or higher than our own. We sign data processing agreements with every third party to ensure your data remains protected.

Protecting the security of your personal data is the core commitment of MMC96. We continuously invest in the best security technologies and procedures to keep your information safe at all times.

Technical security measures we implement:

• 256-bit SSL encryption for all data transferred between your browser and our servers.
• AES-256 encryption for sensitive data stored in our database.
• Advanced firewall and intrusion detection system (IDS/IPS) operating 24/7.
• Two-factor authentication (2FA) is available for all member accounts.
• Real-time account activity monitoring to detect unusual behaviour.
• Network segregation between front-end systems and internal data management systems.
• Regular data backups to a secure, separate location.

Organisational security measures:

• Access control based on the principle of least privilege — only staff who require it may access specific data.
• Mandatory data security training for all mmc96 staff every year.
• Internal security audits every quarter and annual external audits.
• Clear incident response procedures to address any data breaches.

MMC96 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you browse our website.

Types of cookies we use:

• Essential Cookies: Required for core platform functions such as login sessions and security. These cookies cannot be disabled.
• Functional Cookies: Save your preferences such as language and display settings for a more personalised experience.
• Analytics Cookies: Help us understand how users interact with the platform for improvement purposes.
• Performance Cookies: Monitor platform performance and identify technical issues that need to be resolved.

You can control and manage cookies through your web browser settings. Please note that disabling certain cookies may affect the functionality of the mmc96 platform. For more information on managing cookies, please refer to your browser's help documentation.

As a member MMC96 and under Malaysia's Personal Data Protection Act 2010, you have the following rights regarding your personal data:

• Right to Access: You have the right to request a copy of the personal data we hold about you.
• Right to Rectification: You have the right to correct any inaccurate or incomplete information.
• Right to Erasure: You may request the deletion of your personal data under certain circumstances, subject to our legal obligations to retain specific records.
• Right to Restrict Processing: You may request that we restrict the processing of your data under certain circumstances.
• Right to Data Portability: You have the right to receive your data in a machine-readable format for transfer to another provider.
• Right to Object: You have the right to object to the processing of your data for direct marketing purposes.
• Right to Withdraw Consent: You may withdraw any previously given consent at any time.

To exercise any of the rights above, please contact our support team. MMC96 via Live Chat or email at [email protected]. We will process your request within 7 working days and may require identity verification before processing your request.

MMC96 retains your personal data only for as long as necessary to fulfil the purposes stated in this Privacy Policy, or as required by Malaysian law.

• Active Account Data: Retained for as long as your account remains active on the mmc96 platform.
• Financial Transaction Records: Retained for a minimum of 7 years after transactions occur, in accordance with accounting and anti-money laundering legal requirements.
• KYC Documents: Retained for the duration of the active account and a minimum of 5 years after account closure.
• Security Logs: Retained for 2 years for security investigation purposes.
• Communication Data: Retained for 1 year after the last communication.

Once the specified retention period has elapsed, your data will be securely deleted or anonymised in accordance with our approved data deletion procedures.

In some cases, MMC96 may need to transfer your personal data outside of Malaysia, particularly to technical service providers and gaming software suppliers operating in other countries.

When such transfers occur, we ensure adequate protection by:

• Ensure the recipient country has data protection standards equivalent to Malaysia.
• Sign standard data transfer agreements that establish adequate protections.
• Obtain your consent where required before any data transfer takes place.
• Ensure all transfers comply with Malaysia's PDPA requirements.

MMC96 is a platform intended for adults aged 18 and above only. We do not knowingly collect or process personal data from individuals under the age of 18.

If we discover that a person under the age of 18 has registered an account or provided personal data to us without parental or guardian consent, we will immediately:

• Close the relevant account immediately.
• Delete all associated personal data.
• Refund any funds that have been deposited.

If you believe a person under the age of 18 has registered on our platform, please contact us immediately at [email protected] so we can take the appropriate action.

MMC96 reserves the right to amend this Privacy Policy from time to time to reflect changes in our operations, legal requirements, or industry best practices.

When there are material amendments, we will:

• Display a clear notice on the mmc96 platform's home page.
• Send a notification to your registered email at least 7 days before the amendment takes effect.
• Update the "Last Updated" date at the top of this page.

Your continued use of the mmc96 platform after the effective date of any amendments will be deemed as your acceptance of the revised Privacy Policy. We encourage you to review this page periodically to stay informed about how we protect your data.

If you have any questions, concerns or complaints regarding this Privacy Policy or how MMC96 handles your personal data, please contact our Data Protection Officer through the following channels:

We are committed to addressing all privacy inquiries and complaints seriously and within a reasonable timeframe. Every complaint will be thoroughly investigated and you will be informed of the outcome.